Privacy Policy

Vowly is the data controller responsible for your personal data under the Data Protection Act, 2012 (Act 843) of Ghana. This means we decide how and why your data is used.

We collect:

• Account data: name, email, date of birth (to verify you are 18+), and authentication details.
• Profile data: photos, bio, interests, values, and prompt answers you choose to share.
• Usage data: how you use the app, likes, matches, and messages.
• Device data: approximate location (city/region only — never exact GPS) and device information.

We use your data to:

• Provide matching, chat, and core features.
• Verify your identity and keep the community safe.
• Improve our matching algorithm and the Service.
• Process payments for subscriptions and add-ons.
• Send you notifications and (with consent) marketing.

Under Act 843, we process your data based on: your consent; the performance of a contract (providing the Service); our legitimate interests in operating a safe platform; and compliance with legal obligations.

We do not sell your personal data. We share it only with: our payment processors (e.g. Paystack); cloud infrastructure providers; authorities where required by law; and other Vowly users as part of the Service (e.g. your public profile).

We keep your data only as long as your account is active or as needed to provide the Service. When you delete your account, we remove your profile and personal data within a reasonable period, except where retention is required by law.

We use appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.

Under Act 843, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Withdraw consent at any time.
• Lodge a complaint with the Data Protection Commission of Ghana.

We use cookies and similar technologies to operate and improve the Service. You can control cookies through your browser and our cookie consent banner.

We may update this policy from time to time. We will notify you of significant changes and update the "last updated" date above.

For privacy requests or complaints, contact our Data Protection Officer at privacy@vowly.gh. You may also contact the Data Protection Commission of Ghana.